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Welcome to the British Gas Energy Trust online application form. Please continue if you require assistance from the Trust.

The British Gas Energy Trust currently operates two energy debt write-off funds, which are open to applications; these are the Individuals and Families Fund and the British Gas Energy Support Fund. Please note the British Gas Energy Support Fund will close on the 8th July 2022.

Individuals and Families Fund

You do not need to be a British Gas customer to apply for this fund – you can be a British Gas Customer, or a customer from another supplier but please check if your supplier has their own Trust Fund first.

To be considered for a grant you must meet the following criteria. If you cannot tick all boxes your application will not progress to assessment.

  • You live in England, Scotland or Wales;
  • You have not received a grant from the British gas Energy Trust within the last 2 years;
  • You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence;
  • You have electric and/or gas debt;
  • You must be in or facing Fuel Poverty; and
  • You have received help from a money advice agency

In order to support your application, we will need the following;

  • Proof of money advice received in the last 3 months (e.g. a letter confirming the advice provided, a standard financial statement and/or Personal Action Plan). If you haven’t received money advice in the last 3 months please visit https://www.moneyhelper.org.uk/en/money-troubles/dealing-with-debt/debt-advice-locator to find your nearest advice agency before applying
  • Proof of all household income
  • British Gas customers – a meter read for your gas and/or electric account (unless you have a smart meter)
  • Other energy supplier customers – a bill based on actual readings dated within 4 weeks, showing your name, account number or supply address OR an email from your energy supplier dated within four weeks that confirms your name, account number, supply address, outstanding balance and confirmation the balance is based on actual readings.

Please ensure you have these ready to upload when completing your application. We will not be able to progress your application without this information.

The British Gas Energy Support Fund

You need to be a British Gas customer to apply for this fund.

The British Gas Energy Support Fund has been set up in response to the increasing cost of living and rising inflation. Through this fund, thousands of eligible British Gas customers, facing fuel poverty, with energy debt of £250 - £750 will be able to apply for energy debt write off grants.

To be considered for a grant you must meet the following criteria –

  • You live in England, Scotland or Wales;
  • You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence;
  • You have electric and/or gas debt between £250 - £750;
  • You do not have savings above £1,000; and
  • You must be in or facing Fuel Poverty

In order to support your application, we will need the following:

  • Proof of all household income; and
  • A meter read for your gas and/or electricity account (unless you have a smart meter).

Please ensure you have these ready to upload when completing your application. We will not be able to progress your application without this information.

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