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Welcome to the British Gas Energy Trust online application form. Please continue if you require assistance from the Trust.

Individuals and Families Fund

You do not need to be a British Gas customer to apply for this fund – you can be a British Gas Customer, or a customer from another supplier but please check if your supplier has their own Trust Fund first.

To be considered for a grant you must meet the following criteria. If you cannot tick all boxes your application will not progress to assessment.

  • You live in England, Scotland or Wales;
  • You have not received a grant from the British gas Energy Trust within the last 2 years;
  • You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence;
  • You have electric and/or gas debt;
  • You must be in or facing Fuel Poverty; and
  • You have received help from a money advice agency

In order to support your application, we will need the following;

  • Proof of money advice received in the last 3 months (e.g. a letter confirming the advice provided, a standard financial statement and/or Personal Action Plan). If you haven’t received money advice in the last 3 months please visit to find your nearest advice agency before applying
  • Proof of all household income
  • British Gas customers – a meter read for your gas and/or electric account (unless you have a smart meter)
  • Other energy supplier customers – a bill based on actual readings dated within 4 weeks, showing your name, account number or supply address OR an email from your energy supplier dated within four weeks that confirms your name, account number, supply address, outstanding balance and confirmation the balance is based on actual readings.

Please ensure you have these ready to upload when completing your application. We will not be able to progress your application without this information.


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