The British Gas Energy Trust operate one energy debt write-off fund.

The Energy Support Grant is now open.

Before creating an account to apply, please read the eligibility criteria and take note of the supporting evidence you will need to upload with your application.

Eligibility Criteria Apply Now

Eligibility Criteria

To be eligible for a grant you must meet all of the criteria below as well as be facing fuel poverty and have received money advice/guidance within the last 6 months. If you have not received money advice/guidance, please use our trusted partner's self-help Benefit Calculator tool at: https://www.askbill.org.uk/benefits-calculator/

On average, applications are currently taking 6 weeks to be processed. If your application is successful, the grant will be applied as credit to your energy account.

Energy Support Grant

Please be aware, that meeting the eligibility criteria does not guarantee that a grant will be awarded, as funding is limited and subject to availability.

Open to prepayment meter and credit account British Gas customers and customers of other suppliers.
- If you are a customer of OVO, Boost, E.ON Next, EDF, ScottishPower, Octopus, Shell Energy, SSE, Utility Warehouse or Sainsbury's Energy, you must apply to your supplier's support fund first. You can only apply to us if you have recently been declined by your supplier's support fund. Evidence of the decline will be required.
Prepayment customers must owe between £50 - £1,700 in energy debt
Credit account customers must owe between £100 - £1,700 in energy debt
You have not received a grant from the British Gas Energy Trust within the last 2 years
Live in England, Wales or Scotland
You have received money advice/guidance within the last 6 months. If you have not received money advice/guidance, please use our trusted partner's self-help Benefit Calculator tool at: https://www.askbill.org.uk/benefits-calculator/
You are seeking a grant to clear outstanding debt on a current energy account in your name and place of residence. We cannot consider applications for closed accounts (I.e. if you have moved home or changed supplier).
You have a household income of less than £25,000 or:
- Someone in the household is registered disabled and receives a disability benefit (inclusive of Disability Living Allowance, Personal Independence Payments, Employment Support Allowance, Attendance Allowance, UC with disability premium or Limited Capability for Work & Work related Activity, Severe Disablement Allowance and Scottish equivalents)
- Someone in the household receives Carers Allowance
- Has 3+ children
- Single household occupants
- Lone parent households with less than 3 children
Be in or facing fuel poverty

Supporting Evidence Begin Application

Supporting Evidence

Please ensure you have documents ready to upload when completing your application. You will not be able to submit your application without attaching these documents. Applications submitted with insufficient information will be declined.

Household income proof from the last 6 months
Proof of money advice/guidance in the last 6 months in the form of a standard financial statement, letter or personal action plan.
A meter read of gas and/or electric account (British Gas customers only)
Non-British Gas customers must submit evidence from the last 4 weeks in the form of a bill on actual readings, showing your name, account number or supply address OR an email from your energy supplier that confirms your name, account number, supply address, outstanding balance and confirmation the balance is based on actual readings

More information on how to read your energy bill can be found here:

Reading your gas bill Reading your electric bill

Apply Now

Register

Are you applying yourself?

Create Individual Account

Are you submitting applications for others?

Create Agent Account

Further information on how to stay updated with the progress of your application, assessment time and more will be available once you have submitted your application.
The British Gas Energy Trust reserves the right to close the application portal with little or no notice once funds have been expended.
Please note, the British Gas Energy Trust does not enter into correspondence around grant decisions, a grant decision is final.