Welcome to the British Gas Energy Trust online application form.
This year’s Energy Support Fund is now closed. If you submitted
your application before the fund closed, we will confirm the outcome of your
application as soon as possible. Alternatively, you can log into your account
below to check the status of your application.
If you have a pre-payment meter and have arrears on your account
of up to £2,000 you can still apply to the Individuals and Families Fund.
However, this year’s Individuals and Families Fund is closed for Credit account
customers.
Before continuing to create an account to apply, please read the
information below, which explains the criteria for the fund and the documents
you will need to complete the application form.
Individuals and Families Fund – Open to Pre-Payment Meter
customers only
The Individual and Families Fund is open to pre-payment meter
customers only. It is now closed to credit account customers. You do not need
to be a British Gas customer to apply for this fund - you can be a
British Gas Customer, or a customer from another
supplier with arrears of up to £2,000*. However, we want to ensure that grants
go to people who cannot access energy debt help from their own provider.
For British Gas customers, your balance will be verified with
British Gas as part of the application process and if it exceeds the arrears
threshold of £2,000, your application will be declined.
To be considered for a grant you must meet the following criteria.
If you cannot tick all boxes your application will not progress to assessment –
• You are a pre-payment meter customer living in England, Scotland
or Wales;
• You have not received a grant from the British Gas Energy Trust
within the last 2 years;
• You have a household income of less than £18,723 or someone in
the household is registered disabled and receives a disability benefit or
receives Carers Allowance or has 3+ children.
• You must be seeking a grant to clear an outstanding debt on a
current or open gas, electricity or dual fuel energy account in your name and
the energy account must relate to your main residence. If your application is
successful, your energy account will be credited with the grant. Please note
the British Gas Energy Trust does not award cash payments;
• You have electric and/or gas debt. The British Gas Energy Trust
will only consider clearing arrears in full, partial payments cannot be
considered;
• You must be in or facing Fuel Poverty; and
• You have received money advice/ guidance within the last 3
months. If you have not received money advice/ guidance, please use our trusted
partner's self help Benefit Calculator tool at
www.askbill.org.uk/benefitscalculator/. It only takes 5 minutes and will help
you identify missing income whilst providing you with budgeting advice and
energy saving tips.
In order to support your application, we will need the following;
• Proof of
all household income.
· Proof of
money advice or money guidance received in the last 3 months (e.g. a letter
confirming that advice or guidance has been provided, or a standard financial
statement, or Personal Action Plan or equivalent evidence of an income and
expenditure budget exercise). If you have not received money advice/ guidance,
please use our trusted partner's self help Benefit Calculator tool at
www.askbill.org.uk/benefitscalculator/. It only takes 5 minutes and will help
you identify missing income whilst providing you with budgeting advice and
energy saving tips. You can then upload your budget summary to you application
to evidence you have now received money advice/ guidance from Ask Bill.
Please ensure the document
you upload shows your full name, we cannot accept documents where no name is
displayed. Alternatively, please visit
https://www.moneyhelper.org.uk/en/money-troubles/dealing-with-debt/debt-advice-locator
to find your nearest money advice or guidance agency. Your application will be
declined if you cannot evidence you have received money advice/ guidance so
please do not apply.
• Other energy supplier customers - a bill based on actual
readings dated within 4 weeks, showing your name, account number or supply
address OR an email from your energy supplier dated within four weeks that
confirms your name, account number, supply address, outstanding balance and
confirmation the balance is based on actual readings. If you are unsure whether
your bill is based on actual readings, please click on the following link for a
guide on how to read your bill.
• Electric bill
https://www.nea.org.uk/wp-content/uploads/2020/07/How-to-read-your-electricity-bill-2019.pdf
• Gas bill https://rcab.org.uk/wp-content/uploads/2020/02/NEA-how-to-read-your-gas-bill.pdf
Please ensure you have these ready to upload when completing your
application. You will not be able to submit your application without attaching
the documents listed above. Applications submitted with insufficient
information will be declined.
Further information regarding how to stay updated with the
progress of your application, assessment time and more will be available once
you have submitted your application.
The British Gas Energy Trust reserves the right to close the
application portal with little or no notice once funds have been expended.